As with all of our sale items on this site. While these are a factory fresh and a new item. Since we sell everything in a liquidator type environment. We sell all items as is with no warranties as to condition or fitness expressed or implied. All sales are normally sold as-is unless stated otherwise in listing terms. Shipping Is Way To Expensive to go back & forth on returns especially on larger bulky items or small ticket items. You are buying item as-is with the understanding that you are getting a really great deal on this item and all sales are final and non refundable unless auction sale terms specifically allow for returns. On returnable purchase eligible auctions, allowable returns will have a reasonable standard 20% restocking charge plus initial shipping charges initially paid by purchaser due to seller or a $4.75 Minimum Shipping, Handling & Packaging Charge where free shipping may have been offered on any returns on sales where returns on auction may have been authorized on purchases with returns available. This provision is not available on non-returnable sales and all non returnable sales will be final. This site sells really low priced items in a liquidation discounted setting. We test all items for operation where we can and any known deficiencies we can find will be listed in the description where and as we find them. We do our best to provide a detailed description of any deficiencies we may find and disclose these thoroughly in our item descriptions. We are not perfect as no one is, but usually we are often quite accurate on the mark in our testing of items. This site will sell both working and non working items as well as both used and new items and we do our best to provide clear item condition descriptions to allow you to make an informed and intelligent purchase decision on the item you wish to buy from us. We work hard to earn your business and we do very much appreciate your purchase and we certainly do our best to maintain a high customer satisfaction level.